Help center

    How can we help?

    Guides and answers for every part of MailingPlatform. Search below or browse by topic.

    New here? The fastest path is the getting started category: verify your sending domain, import your subscribers, and send your first campaign. Store owners should connect Shopify or WooCommerce early, since the store data powers automations, segments and revenue attribution across the whole platform.

    Campaigns

    Create, send and measure one-off email campaigns.

    Automations

    Triggered flows: welcome series, abandoned carts, back in stock and more.

    Email editor and templates

    The block editor, HTML editor, AI builder, merge tags and template syntax.

    Subscribers, lists and segments

    Manage lists, custom fields, segments, imports and subscriber statuses.

    Forms and opt-in

    Signup forms, double opt-in and the preference center.

    Integrations and tracking

    Shopify, WooCommerce, the website tracking script and custom events.

    Building against the API instead? The full REST reference lives on the developer portal. And if a guide does not answer your question, the in-app support chat or support@mailingplatform.net will - real answers, usually the same day.